1. Acceptance of Terms

By accessing, downloading, installing, or using SECConnect's services, website, mobile applications, browser extensions, or any related software (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our Services.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and SECConnect Inc. ("SECConnect," "we," "us," or "our"). By creating an account or using our Services, you represent that you have read, understood, and agree to be bound by these Terms.

2. Description of Service

SECConnect provides AI-powered cybersecurity monitoring and threat detection services, including but not limited to:

• Continuous monitoring of digital activities across multiple channels for potential security threats
• Real-time alerts and notifications about potential risks, scams, and suspicious activities
• Analysis of financial transactions, communications, and account behavior patterns
• Security recommendations and guidance
• Browser extension with website safety analysis
• Web dashboard with security insights and reporting
• Mobile application for security monitoring
• Integration capabilities with third-party platforms and services
• Customer support and security consultation services

3. Service Limitations and Disclaimers

IMPORTANT: Our services are designed to help identify potential threats and provide security monitoring. However, you acknowledge and agree that:

• No security system can detect or prevent all threats, scams, or malicious activities
• Our AI analysis may not identify all potential risks or may occasionally flag legitimate activities
• We cannot guarantee complete protection against all forms of cyber threats
• The effectiveness of our services depends on various factors including data quality and threat sophistication
• You remain responsible for your own digital security practices and decisions
• Our services supplement but do not replace good security hygiene and common sense

4. User Accounts and Registration

4.1 Account Creation

To access our Services, you must create an account by providing accurate, complete, and current information. You are responsible for:

• Maintaining the confidentiality and security of your account credentials
• All activities that occur under your account, whether authorized or unauthorized
• Notifying us immediately of any unauthorized use or security breach
• Keeping your account information current, accurate, and complete
• Using strong passwords and enabling two-factor authentication when available

4.2 Eligibility Requirements

You must be at least 18 years old and have the legal capacity to enter into contracts to use our Services. By using SECConnect, you represent and warrant that you meet these eligibility requirements and that all information provided is truthful and accurate.

4.3 Account Verification

We may require identity verification for certain features or services. You agree to provide additional documentation or information as requested for verification purposes.

5. Acceptable Use Policy

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to use SECConnect Services to:

• Violate any applicable local, state, national, or international laws or regulations
• Infringe upon or violate intellectual property rights of any third party
• Transmit malicious code, viruses, or conduct any form of cyber attack
• Interfere with, disrupt, or attempt to gain unauthorized access to our Services
• Attempt to reverse engineer, decompile, or extract source code from our software
• Use our Services for illegal, fraudulent, or deceptive activities
• Harass, abuse, or harm other users or third parties
• Impersonate any person or entity or misrepresent your affiliation
• Collect or harvest personal information from other users
• Use automated systems to access our Services without permission
• Attempt to circumvent security measures or access controls

6. Service Availability and Modifications

6.1 Service Availability

We strive to maintain high uptime for our Services but cannot guarantee uninterrupted or error-free operation. We may temporarily suspend Services for:

• Scheduled maintenance and system updates
• Emergency security patches and fixes
• Technical issues beyond our reasonable control
• Compliance with legal requirements or court orders

6.2 Service Modifications

We reserve the right to modify, update, enhance, or discontinue any aspect of our Services at any time. We will provide reasonable notice of significant changes through:

• Email notifications to registered users
• In-app announcements and notifications
• Updates posted on our website
• Push notifications through our mobile applications

7. Subscription Plans and Payment Terms

7.1 Subscription Services

Our Services are provided on a subscription basis with various plan options. Subscription terms include:

• Monthly, quarterly, or annual billing cycles as selected
• Automatic renewal unless cancelled before the renewal date
• Pro-rated charges for mid-cycle plan upgrades
• No refunds for partial billing periods or unused services
• Price changes with 30 days advance notice

7.2 Payment Processing and Billing

Payments are processed securely through third-party payment processors. You authorize us to:

• Charge your designated payment method for all applicable fees
• Update payment information through account updater services
• Retry failed payments and apply late fees where applicable
• Suspend services for non-payment after reasonable notice

7.3 Taxes and Additional Fees

You are responsible for all applicable taxes, duties, and government fees. Additional charges may apply for premium features, overage usage, or expedited support services.

8. Data Privacy and Security

Your privacy and data security are fundamental to our Services. Our collection, use, processing, and protection of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the data practices described in our Privacy Policy.

9. Intellectual Property Rights

9.1 Our Intellectual Property

SECConnect and all related technology, software, algorithms, artificial intelligence models, user interfaces, and content are protected by intellectual property laws. We retain all rights, title, and interest not expressly granted to you under these Terms.

9.2 Your Data and Content

You retain ownership of your data and any content you provide. By using our Services, you grant us a limited, non-exclusive license to process, analyze, and use your data solely for:

• Providing security monitoring and threat detection services
• Improving our algorithms and service quality
• Generating anonymized insights and threat intelligence
• Complying with legal obligations and regulatory requirements

9.3 Feedback and Suggestions

Any feedback, suggestions, or ideas you provide about our Services become our property and may be used without compensation or attribution.

10. Disclaimers and Limitation of Liability

10.1 Service Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• Our Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind
• We disclaim all warranties, express or implied, including merchantability and fitness for purpose
• We do not guarantee prevention of all security threats, scams, or data breaches
• We are not responsible for the actions of third parties or external security threats
• Our threat detection is based on available data and may not identify all risks
• Results and effectiveness may vary based on individual circumstances and threat landscape

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SECConnect SHALL NOT BE LIABLE FOR:

• Indirect, incidental, consequential, punitive, or special damages
• Loss of profits, revenue, data, or business opportunities
• Damages resulting from third-party actions or security breaches
• Any amount exceeding the fees paid for Services in the preceding 12 months
• Damages arising from undetected threats or false positives

11. Indemnification

You agree to indemnify, defend, and hold harmless SECConnect, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

• Your use or misuse of our Services
• Your violation of these Terms or applicable laws
• Your infringement of third-party intellectual property rights
• Any content or data you provide through our Services
• Your negligent or wrongful conduct

12. Termination and Suspension

12.1 Termination by You

You may terminate your account at any time by:

• Contacting customer support
• Using account cancellation features in your dashboard
• Following cancellation instructions in our help documentation

12.2 Termination by SECConnect

We may terminate or suspend your account immediately for:

• Material breach of these Terms
• Non-payment of fees after reasonable notice
• Fraudulent, illegal, or harmful activity
• Extended periods of account inactivity
• Violation of our Acceptable Use Policy

12.3 Effect of Termination

Upon termination, your access to Services will cease, and we may delete your account data according to our data retention policies.

13. Dispute Resolution and Governing Law

13.1 Governing Law

These Terms are governed by and construed in accordance with the laws of British Columbia, Canada, without regard to conflict of law principles.

13.2 Dispute Resolution Process

Before initiating formal legal proceedings, you agree to attempt resolution through:

1. Direct negotiation with our customer support team
2. Mediation through a mutually agreed mediator
3. Binding arbitration in Vancouver, BC, Canada (except for small claims court matters)

13.3 Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class actions or collective proceedings.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional agreements, constitute the entire agreement between you and SECConnect regarding the Services.

14.2 Severability

If any provision of these Terms is found unenforceable or invalid, the remaining provisions will remain in full force and effect.

14.3 Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations without restriction.

14.4 Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.

14.5 Updates to Terms

We may update these Terms from time to time. Material changes will be communicated through email, in-app notifications, or website notices. Continued use of our Services after changes constitutes acceptance of the updated Terms.

15. Contact Information

For questions about these Terms of Service, please contact us: